Privacy policy

Privacy Policy of Mrs M T Arthur, Trading as

Registration :

Prospective customers of CosyTots, can Register on the website if they believe that they may wish to make further purchases. There is however, no obligation to do so. Purchases can be made on the basis of "unregistered customers" and this is the suggested route. I do not send out Newsletters or run competitions so there is not a great deal of advantage to Registering.

Information Requested :

Information will be requested in the Shopping Basket/Checkout process including the customers name and address details and email address. It is not necessary to provide a telephone contact number unless the customer wishes to do so.

The information that any Customer provides, will be used solely to enable the completion and despatch of the order.

Where applicable, I will provide any Courier company with details of the full names and the address for delivery of the parcel and with details of the items purchased and the value of same for insurance purposes. I do not pass on email information to the Courier and any communication from the Courier will be directed to me and copied and relayed to the customer.

No personal information will be passed to any other third party

Storage of Information :

The website service is provided by 1& and all customer information held electronically is kept private and stored securely by 1&1 until such time as it is no longer required, as detailed in the current Data Protection Leglisation. Further information is available in the Reseller Data Processing Agreement by clicking this link :

I record the Information provided by the customer on a manually completed sheet (or checklist) for each transaction and such paper records are retained for a maximum of 6 years and then disposed of securely.

Invoice and Order details are processed on a DeskTop computer before transfer to DVD format at which stage the data is deleted from the DeskTop computer. The DVD records are securely kept for a maximum of 6 years before being destroyed.

Security of Transactions :

1&1 eCommerce software solutions have advanced security features in place. Transactions are secured by SSL included in the advanced shopping cart software. This means data sent between a browser and server is encrypted. 1&1 have measures in place to ensure that the Website is protected against data loss.

Payment details :-

I will not be provided with any details of Bank Accounts or PayPal details other than the information necessary to confirm that payment has been received either into my Bank Account (for FastPay payments) or into my PayPal account. Any PayPal transactions are subject to the PayPal Privacy Policy, full details of which can be found by clicking the "Privacy" footer on most PayPal site pages.

Cookies :

This website uses cookies. You agree to this by using the Homepage to enter the website. If users wish to deny the use and saving of cookies from this website on to their computer hard drive, they can take necessary steps within their web browser security settings to block all cookies from this website.

This website may from time to time use tracking software to monitor its visitors. This software is provided by Google Analytics which uses cookies to track visitor usage.

Links to Social Media :

Communication, engagement and actions taken through external social media platforms that this website participates on are custom to the terms and conditions as well as privacy policies held with each social media platform respectively. The website may use social sharing buttons which help share web content directly from the web pages to the social media platform in question. Users are advised that they use such buttons at their own discretion and should be aware that the social media platform may track and save your request to share a web page.